A solution shaped around your work.
Moving to Microsoft 365 requires coordination between the domain, existing mail service and user devices. Planning mailbox types, permissions and the transition sequence helps employees understand where to access their messages.
What this service covers
- Tenant and subscription requirement review
- Domain verification and mail DNS setup
- Mailbox, shared mailbox and access configuration
- Migration checks and user onboarding
We confirm the selected equipment, responsibilities and deliverables in your project proposal before work begins.
How we deliver the work
- 01
Define the audience and requirements
Identify users, languages, content owners and required functions. Review domain control, existing services and integrations so the proposed solution fits your business workflow.
- 02
Prepare and verify
Implement the agreed design, configuration or migration in a controlled process. Check relevant pages, email flows, permissions and recovery arrangements before switching users to the new setup.
- 03
Launch and document
Coordinate the approved release or service change. Hand over ownership and administration guidance, confirm the maintenance scope and document any dependencies on external providers.
A clear handover
Agree the records your team needs to operate and maintain the solution. Depending on the selected scope, these can include:
- Relevant ownership and administration information
- Functional checks for the agreed scope
- Maintenance, recovery and provider responsibilities
What to prepare for your project
Share the current email platform, domain ownership, mailbox count and migration priorities, and identify an authorized administrator and suitable times for the service transition.
Discuss this serviceYour questions, answered
Will all existing email applications work after migration?
Compatibility depends on the application's version and supported authentication methods. Devices and clients are reviewed before migration, and unsupported configurations may need an update or a different access approach.
What do you need to plan business email or a domain change?
Identify the domain owner, provider, mailbox count and any shared addresses. Discuss existing mail, calendars and applications, and arrange secure administrator access separately from the website enquiry.
What checks are useful before switching email services?
Agree DNS changes, account security, supported mail clients and the migration scope. Test sending and receiving, shared mailboxes where included and the relevant domain-authentication settings before completing handover.
Can the work fit around existing websites and email accounts?
We first review the current provider, domain access, data volumes and dependencies. Some changes need a planned transition window. Testing, backups and a clear handover help coordinate the change; the exact sequence depends on the existing setup.