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ROYALTECHS O L U T I O N S

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All customer policies
CUSTOMER POLICIES

Website terms & policy changes

Clear information, written agreements and your applicable rights.

Effective 26 October 2026Version 1 · 2026-10-26
Your legal rights come first.

Our policies do not limit mandatory rights. Your written agreement sets out the service scope; applicable law takes priority.

01

Website information

Service pages explain the types of work Royaltech can discuss with you. Images may be illustrative; exact models, features, compatibility and availability are confirmed in the order. Brand names identify products or technologies and do not by themselves imply an authorised partnership or certification.

02

Which terms apply

Your confirmed order or service agreement records project-specific commitments. These policies provide the general explanation. Applicable law takes priority over any conflicting term; no policy or agreement removes rights that cannot lawfully be excluded.

03

Use of website content

You may view our content and download the company profile for reference. Do not misrepresent Royaltech, remove ownership notices or reuse material commercially without the relevant permission. Third-party content and linked services remain subject to their own rights and terms.

04

Changes and effective date

These policies take effect on 26 October 2026. Material changes will be reflected in the version and effective date, with notice or agreement where required. Updates do not retrospectively rewrite completed purchases or signed contracts. If the English and Arabic wording appear inconsistent, contact us for clarification. Mandatory legal protections apply in either language.

05

Business days and service hours

For the refund and complaint targets in these policies, business days are Sunday to Thursday, excluding official public holidays in Qatar. Count from the next business day after the relevant request or refund confirmation. Calendar days include weekends and holidays. Technical support and AMC response clocks follow the service hours in your agreement. This definition never extends a deadline imposed by law.

06

Applicable law and resolving concerns

These policies are governed by the laws of the State of Qatar. Mandatory consumer, privacy and other legal protections take priority over conflicting wording. You may raise concerns with the competent authority or court without first completing our internal complaint process. These policies impose no mandatory arbitration or blanket exclusion of Royaltech’s legal responsibility.

07

About Royaltech and this website

Royaltech Solutions, Commercial Registration 226575, provides technology services and related equipment. Our address is Munthaza Commercial Complex, Al Hitteen Street, Al Muntazah, Doha, Qatar. Contact hello@royaltech.qa or +974 4012 1345. This website presents services and device information and accepts enquiries and support requests. It does not sell online, accept purchase orders or collect payments. Work and equipment supply are arranged through a separately confirmed quotation or service agreement.

Refund and complaint targets use Sunday–Thursday business days, excluding official public holidays. Technical support hours follow your agreement. Read the definitions

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