A solution shaped around your work.
A successful device connection must preserve employee identity, timestamps and event meaning. Existing terminals may expose different APIs, SDKs or export files, so compatibility and duplicate handling need explicit testing.
What this service covers
- Terminal models, firmware and interface capability review
- Employee identifier and attendance-event field mapping
- Synchronisation schedules, retries and duplicate handling
- Sample event validation and integration error logs
We confirm the selected equipment, responsibilities and deliverables in your project proposal before work begins.
How we deliver the work
- 01
Map people and permissions
Define employee groups, attendance rules, access zones and administrator responsibilities. Identify the enrollment method and the records that each role needs to view.
- 02
Configure the workflow
Configure the selected devices or application around approved schedules and permissions. Check connectivity and any interfaces with HR, payroll or existing door equipment.
- 03
Test real scenarios
Test agreed employee and administrator scenarios, including exceptions and access removal. Hand over the operating steps and clarify who maintains users and reports.
A clear handover
Agree the records your team needs to operate and maintain the solution. Depending on the selected scope, these can include:
- Device or application configuration summary
- User administration and exception-handling steps
- Agreed reporting and integration checks
What to prepare for your project
Provide terminal models, firmware versions, software names and available integration documentation. Share anonymised sample event formats and identify authorised administrators for each connected system.
Discuss this serviceYour questions, answered
Can every attendance terminal connect directly to HR software?
No. Integration depends on the available interface, firmware, authentication and software support. A compatible API, SDK or agreed import format must be confirmed before a reliable data exchange can be designed.
How do we choose between face, fingerprint and card attendance?
Consider employee numbers, entrance conditions, shifts and how exceptions will be handled. We review the proposed device, software and enrolment method before confirming a suitable configuration.
What needs to be checked before attendance data reaches payroll?
Confirm the HR or payroll application, supported export or API, employee identifiers and approval rules. Test sample records and overnight shifts before using the integration for payroll.
What information should be shared at the enquiry stage?
Share approximate employee and door counts, shift patterns and existing device models. Use sample field names or anonymized examples to discuss integrations; actual biometric templates, employee files and passwords are not needed in the website form.