A solution shaped around your work.
Fingerprint readers need an accessible location and a workable exception process. Consider employee working conditions, device cleaning, arrival queues and the alternative credential used when a fingerprint cannot be read.
What this service covers
- Reader placement and employee-use assessment
- Approved fingerprint enrolment and user identification
- Shift schedules and missing-punch exception setup
- Data synchronisation and attendance export testing
We confirm the selected equipment, responsibilities and deliverables in your project proposal before work begins.
How we deliver the work
- 01
Map people and permissions
Define employee groups, attendance rules, access zones and administrator responsibilities. Identify the enrollment method and the records that each role needs to view.
- 02
Configure the workflow
Configure the selected devices or application around approved schedules and permissions. Check connectivity and any interfaces with HR, payroll or existing door equipment.
- 03
Test real scenarios
Test agreed employee and administrator scenarios, including exceptions and access removal. Hand over the operating steps and clarify who maintains users and reports.
A clear handover
Agree the records your team needs to operate and maintain the solution. Depending on the selected scope, these can include:
- Device or application configuration summary
- User administration and exception-handling steps
- Agreed reporting and integration checks
What to prepare for your project
Share device models, staff numbers, shift times and relevant working conditions. Nominate an enrolment administrator and describe how your HR team currently corrects attendance exceptions.
Discuss this serviceYour questions, answered
What happens when an employee fingerprint is not recognised?
An agreed alternative, such as a supported card or authorised HR correction, should be available. The chosen software must record who approves exceptions rather than silently changing the original attendance events.
How do we choose between face, fingerprint and card attendance?
Consider employee numbers, entrance conditions, shifts and how exceptions will be handled. We review the proposed device, software and enrolment method before confirming a suitable configuration.
What needs to be checked before attendance data reaches payroll?
Confirm the HR or payroll application, supported export or API, employee identifiers and approval rules. Test sample records and overnight shifts before using the integration for payroll.
What information should be shared at the enquiry stage?
Share approximate employee and door counts, shift patterns and existing device models. Use sample field names or anonymized examples to discuss integrations; actual biometric templates, employee files and passwords are not needed in the website form.